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October 5th, 2013

windows 7 won’t remember network password

A common problem with Linux file-server networks, as well as small-scale home networks.

You try to logon to a remote network system, so that you can get access to a file/folder.

You get asked for your username & password.

You enter the details (if its another windows PC you are trying to access via file sharing (not homegroup), you enter the user / password of the remote Windows user).

You tick the box that say: “Remember my credentials”.

Everything then works well until you re-start the PC.

Then you find Windows didn’t remember your credentials, and you need to enter the username / password again!

And there is nothing obvious you can do to fix the problem.

Here is how to fix it:

On the computer that keeps forgetting:

Start -> Control Panel -> User Accounts -> Credential Manager ->If you see your login details at this point, they have probably been saved incorrectly, so click on the incorrect details, and it will expand, so that you can click “remove from vault”


Now click on “Add a windows credential”

enter the remote computer / server name, the username, and the password, then OK.

Now restart the computer, and you can connect to the remote PC/server without the hassle of entering the details every time.


By Luigi Martin
Category: Technical

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