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January 31st, 2010

Brother CC3 defaults to outlook express for scan to email

Another mildly annoying problem with a Brother MFC-665CW and CC3 (Control Center 3).

This time, I had just installed CC3, then patched it with the latest release.

Everything seemed OK until I tried the scan to email feature.

It tried to start Outlook Express (while Microsoft Outlook was the main email application).

I quickly found that OE was the default windows email application, so I made Microsoft outlook the default email app…

But CC3 continued to try opening OE.

I figured: maybe CC3 took OE as the default printer when it was installed, so if I re-install CC3, then it will take MS Outlook as the default printer.

So I uninstall CC3, then re-install it (and re-patch it), but it still keeps opening OE!

OK, google is my friend, so a quick search later, I find the solution:

I open CC3 and go to Configuration ->Scan->Email.

I then configure the software and device buttons to use Microsoft Outlook as the default mail for scan to email.

At this point, the obvious question is: why doesn’t Brothers CC3 use windows default email program, and save users all the headache?

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One Response to “Brother CC3 defaults to outlook express for scan to email”

  1. Brother ControlCenter3 (CC3): more problems « ITS Web says:

    [...] Brother CC3 defaults to outlook express for scan to email [...]

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