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April 12th, 2009

outlook express links not opening browser

With Outlook Express, whenever you clicked on an email or web link, nothing would happen… sometimes the mouse pointer would briefly show the busy logo, but otherwise nothing.

I look on the net, and find all sort of suggestions.

The obvious ones involve correcting default file associations (but the email file association hadn’t been changed, and re-entering it made no difference.

Another suggestion was to re-register some critical dlls ie:

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Browseui.dll
regsvr32 Mshtml.dll
regsvr32 Shell32.dll

But some of the commands give weird errors like:

I decided to install firefox, and see if I could use it as a workaround.

But after installing firefox, I just could not start it (I’d just get a busy hourglass for a few seconds, then nothing.

I finally found a solution that worked:

start control panel -> internet options ->advanced -> reset

Isn’t it amazing how 1 simple button, buried deep in a menu option, can fix a strange problem.

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Posted by Computer Help in Technical

1 Comment »

One Response to “outlook express links not opening browser”

  1. Sparky says:

    Sometimes you just have to love Micro$oft since they hide important things like that in the most obscure places nobody would ever think of, I recently restored a brand new dell at work back to factory defaults, spent a good while on the phone with dell, the tech informed me that that particular Motherboard didn’t play nice with a few of the windows updates so we had to black flag them and skip over them, we did a complete backup on the machine and after the restore and about 4 hours of reinstalling work related software we still never got Outlook working the way it used to. Normally when composing an email if you hover in the TO: field you can hit a letter and get a highlighted list of your contacts, We have tried everything even tried to import them again, It keeps telling us the folder does not exist however it is there, you just have to enter your address book and manually insert the contact. I know its some setting I have overlooked and it wasn’t that important that they wanted me spending an abundant amount of time trying to figure out.

    April 12th, 2009 at 23:23

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