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November 28th, 2008

AVG 8 firewall won’t switch off

I recently installed AVG 8 onto 2 PCs on behalf of a customer.

This was the paid-for version… not the free one.

After it was fully installed, I couldn’t see the other networked PC, and I couldn’t print over the network. From either PC.

From experience, I know this is a firewall issue. I spend 5 minutes trying to figure out the AVG firewall, but It’s just too complicated.

So I decide to just disable it from the AVG control panel… but I still can’t see the remote PC.

Ok, I’ll restart both PCs, but still not go… Hold on: are my eyes playing tricks on me ? ! The AVG firewall switched itself on again!

I try a few different options, but the firewall disables the windows firewall and enables itself.

Even uninstalling and re-installing AVG doesn’t fix the problem!

Ok time to get heavy-handed: I go to control panel -> Administrative Tools -> services

I find the entry for AVG firewall, double click, change the startup option to “disabled”, hit OK, restart, and luckily, AVG doesn’t try to restart the service.

Just re-enable the windows firewall, and everything works great!

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Posted by Computer Help in Technical

2 Comments »

2 Responses to “AVG 8 firewall won’t switch off”

  1. nukeit says:

    I really dislike how much AVG has become like Norton and McAfee over the last couple of years. I guess their market research has led them to give up on their old mission of being bloatware free, instead of free bloatware )

  2. mr.eims @ prospects says:

    I totally dislike AVG.. Since I experience it letting A LOT of malware walking free on my PC.

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