Customer has a PC that starts XP, but after a fer minutes, displays: “DCOM process launcher service terminated unexpectedly”, then there is a 30 second countdown before the PC restarts, and the process is repeated again.
After some searching, I find its probably some side-effect of a malware infection.
So I pull out the HDD, connect it to my system, and scan it from my system.
Sure enough, many nasties are found and removed.
Back to the original PC, I work fast in order to disable any possible registry problem related to the malware files having been deleted.
After all that, the PC starts and operates quite normally (for an old pentium 3).
Related posts:
- Look2me malware Another Client with a spyware infection… This lady uses a dialup connection & eventually couldn’t do any web browsing. Funnily...
- Malware cannot be removed without internet access I just had an interesting experience, where a customer got a malware infection, and shortly before I arrive, their ISP...
- not enough quota is available to process this command A new customer had a laptop that was behaving very strangely. After startup, it would show: not enough quota is available...
- very messed up XP system (firewall: some settings are controlled by group policy) A new customer called, wanting a price for Service Pack 2 for windows XP. It seemed a bit odd, but...
- 0x80072EFD and other internet problems with Norton Personal Firewall I was in the process of cleaning a PC from multiple nasty Malware infections, when I needed to start XP...
To help with website running costs, please donate:
Posted by Computer Help in Technical